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Shipping Policy

At Kaio Creations, we ensure your orders are shipped promptly and safely. Please review our shipping details below:

1. Shipping Times

  • Within Europe: Orders typically arrive within 2-5 business days from the date of shipment.
  • Rest of the World: Orders may take between 14-21 business days depending on location and customs processing.

2. Shipping Fees

  • Shipping costs are calculated based on your delivery address and selected shipping method.
  • Final shipping charges will be displayed at checkout before payment.

3. Order Processing

  • All orders are processed and dispatched within 2-3 business days after receiving full payment.
  • During peak seasons, processing times may be slightly longer, but we strive to ensure prompt dispatch.

4. Tracking Your Order

  • Once your order has been shipped, we will provide a tracking number.
  • You can track your shipment directly through the carrier’s website using the provided tracking details.

5. Customs & Import Duties

  • Please be aware that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
  • We recommend checking with your local customs office for details on additional fees before placing an order.

6. Delays

  • Occasionally, deliveries may be delayed due to circumstances beyond our control, such as weather conditions, carrier issues, or customs delays.
  • If your shipment is delayed, please contact us for assistance.

7. Contact Us

For any shipping-related inquiries or concerns, please reach out to us at:

๐Ÿ“ฉ Email: info@kaiocreations.com

Dettagli dell'azienda

Kaio Creations by Morreale Giovanni
Via San Marino, 54
40057 Granarolo Emilia (BO)
Italy
VAT 03770481202

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