Shipping Policy
At Kaio Creations, we ensure your orders are shipped promptly and safely. Please review our shipping details below:
1. Shipping Times
- Within Europe: Orders typically arrive within 2-5 business days from the date of shipment.
- Rest of the World: Orders may take between 14-21 business days depending on location and customs processing.
2. Shipping Fees
- Shipping costs are calculated based on your delivery address and selected shipping method.
- Final shipping charges will be displayed at checkout before payment.
3. Order Processing
- All orders are processed and dispatched within 2-3 business days after receiving full payment.
- During peak seasons, processing times may be slightly longer, but we strive to ensure prompt dispatch.
4. Tracking Your Order
- Once your order has been shipped, we will provide a tracking number.
- You can track your shipment directly through the carrier’s website using the provided tracking details.
5. Customs & Import Duties
- Please be aware that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
- We recommend checking with your local customs office for details on additional fees before placing an order.
6. Delays
- Occasionally, deliveries may be delayed due to circumstances beyond our control, such as weather conditions, carrier issues, or customs delays.
- If your shipment is delayed, please contact us for assistance.
7. Contact Us
For any shipping-related inquiries or concerns, please reach out to us at:
📩 Email: info@kaiocreations.com